AI Courses for Administrative Professionals
Choose a course around the tools you use or the task you want to improve. Each course connects AI learning with practical administrative work and human review.
Looking for several related skills? Explore course bundles.
Start with the foundations
AI Foundations for Admin Professionals
Covers what AI actually is, how it works, and where it fits into the reality of admin work. No technical jargon, no overpromising.
Best for: Admin professionals who are new to AI or want a clear, grounded starting point before exploring specific tools.
ChatGPT, Claude, Microsoft Copilot
£69
- Understand what AI is and how it works
- See where it fits into the reality of admin work
B.R.I.E.F Prompting Masterclass for Admin Professionals
Teaches the B.R.I.E.F framework for writing clear prompts, applied directly to the tasks admin professionals handle every day.
Best for: Any admin professional using AI tools who wants better results and fewer wasted attempts, regardless of platform.
ChatGPT, Claude, Microsoft Copilot
£99
- Learn the B.R.I.E.F framework for writing prompts
- Apply it to tasks you handle every day
AI Safety, Data Protection and Confidentiality for Admin Professionals
Covers what you should and should not share with AI tools, and how to use them without compromising sensitive information or executive confidentiality.
Best for: Any admin professional handling sensitive information who needs to understand where AI is appropriate and where it is not.
ChatGPT, Claude, Microsoft Copilot
£99
- Know what you should and should not share with AI tools
- Protect sensitive information and executive confidentiality
Improve an everyday task
AI Inbox Management for Admin Professionals
Applies AI to one of the most time-consuming parts of the role: triaging, drafting, categorising and responding to email under pressure.
Best for: EAs, PAs and office managers dealing with significant email volumes and multi-stakeholder correspondence.
Microsoft Copilot, Google Gemini
£99
- Triage and categorise email with AI
- Draft and respond to correspondence under pressure
AI Meeting Notes and Follow-Ups for Admin Professionals
Uses AI to capture, structure and distribute meeting notes and action points, removing the usual scramble that happens when the meeting ends and the clock keeps moving.
Best for: Admins responsible for supporting busy executives and managing post-meeting actions across multiple teams or workstreams.
Microsoft Copilot, Otter.ai, Fireflies
£49
- Capture and structure meeting notes with AI
- Distribute action points and follow-ups
AI for Calendar and Diary Management
Use AI to manage complex diaries, prioritise effectively, and protect executive time with better decision-making and clearer scheduling.
Best for: EAs and PAs managing diaries for senior leaders with demanding schedules and frequent last-minute changes.
Microsoft Copilot, Google Gemini
£69
- Set up an AI-assisted calendar review routine that protects executive time
- Write meeting briefs and pre-meeting summaries, including with Copilot in Microsoft 365
AI Travel Planning and Itineraries for Admin Professionals
Covers using AI to research, plan and document travel arrangements efficiently, including multi-leg trips, time zone considerations and executive preferences.
Best for: Admins who regularly arrange national or international travel for executives or teams and want to reclaim the time it currently takes.
ChatGPT, Microsoft Copilot
£69
- Research, plan and document travel with AI
- Handle multi-leg trips, time zones and executive preferences
Learn an AI platform
Microsoft Copilot for Admin Professionals
A practical course on using Copilot in Outlook, Teams, Word, PowerPoint, Excel and OneNote, with every example grounded in the work administrative professionals actually do day to day.
Best for: Admin professionals working in Microsoft 365 environments who want to move from occasional use to confident, consistent application of Copilot.
Microsoft Copilot (needs Microsoft 365 with a Copilot licence)
£149
- Use Copilot in Outlook, Teams, Word, PowerPoint, Excel and OneNote
- Build a daily Copilot routine and decide when to use it and when not to
ChatGPT Essentials for Admin Professionals
Covers the core capabilities of ChatGPT applied to everyday admin tasks: drafting, summarising, researching and planning, with prompts written for the realities of the role.
Best for: Admin professionals beginning to explore ChatGPT or wanting to move beyond basic use and get more consistent, reliable results.
ChatGPT
£99
- Use ChatGPT for drafting, summarising, researching and planning
- Work with prompts written for the realities of the role
Google Workspace AI for Admin Professionals
Focuses on the AI features available within Google Workspace, covering Gmail, Docs, Sheets, Meet and Calendar in the context of admin responsibilities.
Best for: Admins working in Google Workspace environments who want to get more from the platform they use every day.
Google Gemini
£99
- Use the AI features in Gmail, Docs, Sheets, Meet and Calendar
- Apply them to your admin responsibilities
Advanced Claude for Admin Professionals
Goes beyond basic prompting to explore what Claude can do for complex drafting, nuanced communication, structured analysis and multi-step workflow support.
Best for: Experienced AI users who are already comfortable with prompting and want to deepen their capabilities with Claude specifically.
Claude
£129
- Go beyond basic prompting with Claude
- Use it for complex drafting, structured analysis and multi-step workflows
Develop strategic and operational skills
AI for Project and Task Execution for Admin Professionals
Applies AI to the project support side of the role: planning, tracking, briefing stakeholders and keeping multiple workstreams moving at the same time.
Best for: Senior admins and office managers who carry project coordination responsibilities alongside their core executive support role.
ChatGPT, Microsoft Copilot, Notion AI
£99
- Plan and track project support work with AI
- Brief stakeholders and keep several workstreams moving
Building AI Systems for Office Operations
Covers how to design, document and implement repeatable AI-supported workflows that bring consistency, accuracy and efficiency to office operations.
Best for: Senior admins and office managers responsible for operational efficiency, team workflows and the systems that keep an office functioning well.
ChatGPT, Claude, Microsoft Copilot
£99
- Design repeatable AI-supported workflows
- Document and implement them for office operations
Strategic Admin Professionals: Working with AI
Explores how AI changes the nature of strategic EA work, from influencing decisions and managing upwards to positioning yourself as a genuine partner to the executive you support.
Best for: Senior EAs and PAs who operate at a strategic level and want AI to reinforce that positioning, not just make the day move faster.
Claude, ChatGPT, Microsoft Copilot
£199
- Explore how AI changes strategic EA work
- Position yourself as a partner to the executive you support
Could Your Employer Support Your Learning?
Download our free business-case guide and editable template to help you request full or partial funding for relevant professional development.
It includes a manager request, one-page business case, suggested responses to likely questions and a simple plan for demonstrating how you will apply your learning.
No form or email address required.