Important notice: This is a working privacy policy that covers all required UK GDPR provisions. It will be reviewed by a solicitor before the full public launch of this website. If you have any questions about how your data is handled in the meantime, please contact craig@adminaiinsights.com.

Privacy Policy

Last updated: August 2026

1. Who We Are

This website (adminaiinsights.com) is operated by Admin AI Insights Ltd, a company registered in England and Wales. Admin AI Insights Ltd is the data controller responsible for your personal data collected through this website.

Admin AI Insights Ltd
Company Registration Number: 17263708
Registered Office: 167-169 Great Portland Street, Fifth Floor, London W1W 5PF
Email: hello@adminaiinsights.com
Data protection queries: craig@adminaiinsights.com

2. What Data We Collect

We collect only what is necessary for the purposes described below.

Data When collected Why
First name, surname Registration and newsletter forms To address you personally in communications
Work email address Registration forms To deliver your requested resource and send communications
Job title Resource registration form To tailor content and resources to your role
Location (UK / USA / Other) Resource registration form To provide region-relevant content
Newsletter opt-in preference Registration forms To record your explicit marketing consent
Resource downloaded Automatically on form submission To send the correct resource and relevant follow-up content
Course purchase data LearnWorlds checkout To process your order and provide course access
Payment information Stripe checkout (via LearnWorlds) To process payment. Card data is handled by Stripe and never seen by us
Mentoring diagnostic information (role context, experience of workplace tools, mentoring goals, learning preferences) 1:1 mentoring diagnostic form To arrange, prepare, deliver and personalise your mentoring
Optional session recording choice 1:1 mentoring diagnostic form / session To record and honour your consent choice for Google Meet session recording

We do not intentionally request special-category personal data through the website or mentoring diagnostic. Mentees are specifically asked not to provide diagnoses or medical information. If unnecessary sensitive information is volunteered, we will not use it for mentoring and will delete it where reasonably practicable. We use only essential and limited functional cookies on this website. For full details, see our Cookie Policy.

3. Legal Basis for Processing

We process your personal data under the following lawful bases under UK GDPR Article 6:

4. How We Use Your Data

We do not sell, rent, or trade your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or significant effects.

5. Third-Party Processors

We use the following third-party services to operate this website and deliver our services. Each acts as a data processor on our behalf and is bound by their own data processing agreements.

Service Purpose Data shared Location
Brevo (Sendinblue) Email marketing and transactional email Name, email, job title, location, resource preferences EU (France). GDPR-compliant.
Cloudflare Website hosting, security, and API proxy IP address, request metadata (no personal form data stored) EU / Global. Standard Contractual Clauses apply.
LearnWorlds Course platform, community, certificates Name, email, course purchase data EU. GDPR-compliant.
Stripe Payment processing (via LearnWorlds) Payment card data (handled directly by Stripe; we never see card details) EU / USA. PCI DSS compliant.
Google Workspace Email, calendar and document management; hosting 1:1 mentoring sessions and optional recordings via Google Meet Email communications, documents, mentoring diagnostic form responses (Google Sheets), and optional session recordings stored in restricted Google Drive EU / Global. Standard Contractual Clauses apply.

6. How Long We Keep Your Data

When data is no longer required, it will be securely deleted from all systems and processors.

7. 1:1 Mentoring

When you apply for or take part in 1:1 mentoring, Admin AI Insights Ltd collects the information you provide in the mentoring diagnostic form, including your name, email address, role context, experience of workplace tools, mentoring goals, learning preferences and your optional recording choice.

We use this information to arrange, prepare and deliver your mentoring, personalise the support provided to you, communicate with you about the programme, and maintain accurate mentoring records. Craig reviews your responses personally. No automated decision-making or profiling is used.

Please keep workplace examples anonymous and do not provide executive or client names, passwords, commercially sensitive information, personal information about colleagues, diagnoses or medical information. We do not ask you to provide special-category personal data for the mentoring programme. If unnecessary sensitive information is volunteered, we will not use it for mentoring and will delete it where reasonably practicable.

Our lawful basis for using the information necessary to arrange and deliver the mentoring is performance of a contract, or taking steps at your request before entering into a contract, under Article 6(1)(b) UK GDPR.

Recording a mentoring session is optional and relies on your consent under Article 6(1)(a) UK GDPR. Saying no will not affect your mentoring. Craig will confirm your permission again at the start of every recorded session. You may withdraw recording consent at any time by emailing craig@adminaiinsights.com. Withdrawing consent does not affect processing that took place before withdrawal.

Mentoring form responses and manual mentoring records are stored in a restricted Google Workspace area and are accessible only to Craig unless access is required by a specifically authorised service provider. They are not used for marketing and are not entered into or uploaded to an AI service.

Mentoring diagnostic responses and manual mentoring records are retained for 6 months after the final mentoring session to support continuity during the programme and a limited period for follow-up or queries. They are then securely deleted unless a legal obligation requires a limited part to be kept longer.

If you agree to recording, the recording is used only to support accurate notes and agreed learning materials. It is stored in Craig's restricted Google Drive and deleted as soon as those notes and materials have been completed, and no later than 30 days after the recorded session. Recordings are not transcribed, summarised or otherwise processed by an AI service.

You may ask questions or exercise your data-protection rights by emailing craig@adminaiinsights.com. The rights, complaint route and controller details in the main privacy policy also apply to the mentoring programme.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data. You can exercise any of these rights by emailing craig@adminaiinsights.com. We will respond within one calendar month.

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your personal data ("right to be forgotten").

Portability

Receive your data in a structured, commonly used format.

Objection

Object to processing based on legitimate interests or for direct marketing.

Withdraw Consent

Withdraw your consent at any time. This does not affect processing that occurred before withdrawal.

To unsubscribe from emails, click the Unsubscribe link in any email we send you, or email us directly and we will remove you within 5 working days.

9. Supervisory Authority

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first at craig@adminaiinsights.com.

10. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page. Where changes are significant, we may also notify you by email if you are a subscriber.

We recommend checking this page periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this privacy policy or how we handle your data, please contact us:

Email: craig@adminaiinsights.com
Website: adminaiinsights.com